# ConnectGain Documentation

> ConnectGain is an omnichannel customer communication and CRM platform: a unified inbox for WhatsApp, Messenger, Instagram, Telegram, TikTok, LinkedIn, Shopify Inbox and Email, plus contacts, companies, kanban deal pipelines, tasks, projects, broadcast campaigns, drip sequences, visual bot flows, AI re-engagement, AI call intelligence, scheduling, attendance and analytics. Official product, admin, integration, API and webhook documentation.

Key facts: 9 messaging channels in one inbox; AI powered by Google Gemini 2.5 Flash (bring-your-own-key supported) with ElevenLabs voice agents; visual drag-and-drop bot flow builder with 24+ node types; REST API with `cg_`-prefixed API keys; outbound HMAC-signed webhooks; 12 UI languages with full RTL Arabic support. Product website: https://connectgain.cloud · App: https://dashboard.connectgain.cloud · Docs: https://docs.connectgain.cloud/


## Home

- [Home](https://docs.connectgain.cloud/index/)

## Getting Started

- [Getting Started overview](https://docs.connectgain.cloud/01-getting-started/)
- [Quick Start](https://docs.connectgain.cloud/01-getting-started/quick-start/)
- [Onboarding](https://docs.connectgain.cloud/01-getting-started/onboarding/)

## User Guide

- [User Guide overview](https://docs.connectgain.cloud/02-user-guide/)
- [Dashboard](https://docs.connectgain.cloud/02-user-guide/dashboard/)
- [Inbox](https://docs.connectgain.cloud/02-user-guide/inbox/)
- [Messages](https://docs.connectgain.cloud/02-user-guide/messages/)
- [Templates](https://docs.connectgain.cloud/02-user-guide/templates/)
- [Contacts](https://docs.connectgain.cloud/02-user-guide/contacts/)
- [Companies](https://docs.connectgain.cloud/02-user-guide/companies/)
- [Deals](https://docs.connectgain.cloud/02-user-guide/deals/)
- [Tasks](https://docs.connectgain.cloud/02-user-guide/tasks/)
- [Projects](https://docs.connectgain.cloud/02-user-guide/projects/)
- [Support Tickets](https://docs.connectgain.cloud/02-user-guide/support-tickets/)
- [Campaigns](https://docs.connectgain.cloud/02-user-guide/campaigns/)
- [Sequences](https://docs.connectgain.cloud/02-user-guide/sequences/)
- [Bot Flows & Bot Builder](https://docs.connectgain.cloud/02-user-guide/bot-flows/)
- [Multilingual Flows](https://docs.connectgain.cloud/02-user-guide/multilingual-flows/)
- [Automations](https://docs.connectgain.cloud/02-user-guide/automations/)
- [AI Re-Engagement](https://docs.connectgain.cloud/02-user-guide/ai-reengagement/)
- [Call Intelligence](https://docs.connectgain.cloud/02-user-guide/call-intelligence/)
- [Social Media Planner](https://docs.connectgain.cloud/02-user-guide/social-media-planner/)
- [Scheduling](https://docs.connectgain.cloud/02-user-guide/scheduling/)
- [Bookings](https://docs.connectgain.cloud/02-user-guide/bookings/)
- [Attendance](https://docs.connectgain.cloud/02-user-guide/attendance/)
- [Analytics](https://docs.connectgain.cloud/02-user-guide/analytics/)
- [Sales Report](https://docs.connectgain.cloud/02-user-guide/sales-report/)

## Admin Guide

- [Admin Guide overview](https://docs.connectgain.cloud/03-admin-guide/)
- [Settings](https://docs.connectgain.cloud/03-admin-guide/settings/)
- [Team](https://docs.connectgain.cloud/03-admin-guide/team/)
- [Authentication](https://docs.connectgain.cloud/03-admin-guide/authentication/)
- [Reset Password](https://docs.connectgain.cloud/03-admin-guide/reset-password/)
- [Profile](https://docs.connectgain.cloud/03-admin-guide/profile/)

## Optional

- [Use Cases overview](https://docs.connectgain.cloud/04-use-cases/)
- [Overview](https://docs.connectgain.cloud/04-use-cases/overview/)
- [Feature Fact Sheet](https://docs.connectgain.cloud/04-use-cases/marketing-fact-sheet/)
- [Business Scenarios](https://docs.connectgain.cloud/04-use-cases/business/)
- [Bot-Flow Automation Recipes](https://docs.connectgain.cloud/04-use-cases/bot-flow-automation-recipes/)
- [AI Re-Engagement Use Cases](https://docs.connectgain.cloud/04-use-cases/ai-reengagement-use-cases/)
- [AI Re-Engagement In-App Help](https://docs.connectgain.cloud/04-use-cases/ai-reengagement-in-app-help/)
- [Reply Assistant Use Cases](https://docs.connectgain.cloud/04-use-cases/reply-assistant-use-cases/)
- [Car Maintenance (Odoo)](https://docs.connectgain.cloud/04-use-cases/car-maintenance-odoo/)

## Integrations

- [Integrations overview](https://docs.connectgain.cloud/05-integrations/)
- [Channels](https://docs.connectgain.cloud/05-integrations/channels/)
- [Multi-Channel Messaging](https://docs.connectgain.cloud/05-integrations/multi-channel-messaging/)
- [Appgain](https://docs.connectgain.cloud/05-integrations/appgain/)
- [WhatsApp Lite API](https://docs.connectgain.cloud/05-integrations/whatsapp-lite-api/)
- [WhatsApp Cloud System User](https://docs.connectgain.cloud/05-integrations/whatsapp-cloud-system-user/)
- [WhatsApp Webhook Troubleshooting](https://docs.connectgain.cloud/05-integrations/whatsapp-webhook-troubleshooting/)
- [BYO Gemini Key](https://docs.connectgain.cloud/05-integrations/ai-byok-gemini/)

## API Reference

- [API Reference overview](https://docs.connectgain.cloud/07-api/)
- [Overview](https://docs.connectgain.cloud/07-api/overview/)
- [Authentication (API Keys)](https://docs.connectgain.cloud/07-api/api-key-authentication/)
- [Complete API Reference](https://docs.connectgain.cloud/07-api/complete-api/)
- [Contacts & Deals API](https://docs.connectgain.cloud/07-api/contacts-and-deals/)
- [Deals API Guide](https://docs.connectgain.cloud/07-api/deals-api-guide/)
- [Bulk Deals Behavior](https://docs.connectgain.cloud/07-api/deals-bulk-behavior/)
- [REST Proxy Array Search](https://docs.connectgain.cloud/07-api/rest-api-proxy-array-search/)
- [Inbox Filter cURLs](https://docs.connectgain.cloud/07-api/inbox-filters-curls/)
- [cURL Samples](https://docs.connectgain.cloud/07-api/curl-samples/)
- [REST API cURL Examples](https://docs.connectgain.cloud/07-api/rest-api-curl-examples/)
- [Mobile API](https://docs.connectgain.cloud/07-api/mobile-api/)
- [Bot Control API](https://docs.connectgain.cloud/07-api/bot-control-api/)
- [Postman Collection](https://docs.connectgain.cloud/07-api/postman/)

## Webhooks

- [Webhooks overview](https://docs.connectgain.cloud/08-webhooks/)
- [Overview](https://docs.connectgain.cloud/08-webhooks/overview/)
- [Quick Start](https://docs.connectgain.cloud/08-webhooks/quick-start/)
- [Webhooks Feature](https://docs.connectgain.cloud/08-webhooks/webhooks-feature/)
- [Enhanced Payload](https://docs.connectgain.cloud/08-webhooks/enhanced-payload/)
- [WhatsApp Lite vs Cloud](https://docs.connectgain.cloud/marketing/whatsapp-lite-vs-cloud/)
- [AI Re-Engagement One-Pager](https://docs.connectgain.cloud/marketing/ai-reengagement-onepager/)

## Reference

- [Reference overview](https://docs.connectgain.cloud/09-reference/)
- [FAQ](https://docs.connectgain.cloud/09-reference/faq/)
- [Glossary](https://docs.connectgain.cloud/09-reference/glossary/)
- [Troubleshooting](https://docs.connectgain.cloud/09-reference/troubleshooting/)
- [Best Practices](https://docs.connectgain.cloud/09-reference/best-practices/)

## LLM corpus

- [Full documentation as one file](https://docs.connectgain.cloud/llms-full.txt): entire published docs corpus for AI ingestion
- [ConnectGain website](https://connectgain.cloud): product marketing site and sign-up
- [ConnectGain app](https://dashboard.connectgain.cloud): sign in to the platform