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Active Sessions

Overview

Every browser or phone where you are signed in to ConnectGain is a session. Active sessions shows you all of them, so you can spot a device you do not recognise, or sign out of one you left logged in somewhere else.

See your own sessions

  1. Open Profile and choose the Password tab.
  2. Scroll to Active sessions.

Each row shows the browser and operating system, the IP address, and when the device was last active. The device you are using right now is marked This device.

Sign out a device

  • Select Sign out on a row to end that one session. The device can no longer renew its login, and loses access when its current sign-in token expires.
  • Select Sign out all other devices to end every session except the one you are using.

You stay signed in on This device either way.

If you see a device you do not recognise, sign it out and then change your password from the same tab.

For owners and admins: a team member's sessions

Owners and admins can see and end a team member's sessions, for example when a phone is lost.

  1. Open Settings and go to the team members list.
  2. Select the monitor icon next to the member.
  3. Sign out one session, or choose Sign out all sessions.

Admins cannot manage an owner's sessions, and you can only manage members of your own workspace. Signing a member out does not remove them or change their permissions; they can sign in again with their password.